Frequently Asked Questions

They are two editions of the same platform. Maestrix Lite is the solo edition at $25 per month for one brand. Maestrix Pro is the team and agency edition at $200 per month with unlimited brands, team seats, scheduling and client reporting. Both run the same task catalog, brain and connectors.

Start with Maestrix Lite if you market one brand and work alone. Start with Maestrix Pro if you run more than one brand, need seats for teammates, or report to clients. Moving from Lite to Pro is a brand export and import, so nothing you build is stranded.

Free entry happens on Maestrix Lite with a 7-day free trial that includes 15 credits, no credit card required. Maestrix Pro has no trial: it is bought from $200 per month, or you book a 20 minute walkthrough first.

For Lite, create an account at lite.maestrix.ai and start the 7-day trial in about a minute. For Pro, create your account at maestrix.ai and set up your workspace with 10 free credits, or book a 20 minute walkthrough and see Pro run on your own brands first.

Yes. Lite exports your full brand bundle as JSON, including pillars, rulings, narrative, messaging and sources. Maestrix Pro imports that bundle and creates the brand for you, reporting anything it cannot map rather than dropping it.

Maestrix is an AI-powered marketing strategy platform that helps businesses create comprehensive marketing strategies, manage campaigns, and generate content across multiple channels. It combines strategic frameworks with AI agents to deliver actionable marketing plans.

Maestrix uses AI agents specialized in different marketing disciplines (strategy, content, ads, research) to analyze your business, competitors, and market. It generates tailored marketing strategies, campaign plans, and content based on your specific goals and industry.

AI Marketing Agents are specialized AI tools designed to handle specific marketing tasks. We have 100+ expert marketing agents & skills covering strategy development, competitive research, content creation, ad copywriting (Google, Meta, LinkedIn, Reddit), customer research, and more. Each agent is trained on marketing best practices and frameworks.

Maestrix supports all major marketing channels including search ads (Google, Bing), social media advertising (Facebook, Instagram, LinkedIn, TikTok), content marketing (blogs, social media, video scripts), email marketing, and strategic planning.

Yes! All AI-generated content and strategies are fully editable. You can refine outputs, adjust messaging, and iterate with the AI to get exactly what you need. The platform learns from your feedback to improve future recommendations.

Maestrix runs on credits. Each generation consumes credits based on how much work it does. Maestrix Lite starts at $25 per month for one brand after a 7-day free trial with 15 credits. Maestrix Pro starts at $200 per month with 500 credits, unlimited brands and team seats. There is no free Pro tier.

The 7-day Lite trial includes 15 credits and no credit card. When it ends you either continue on Lite Starter at $25 per month, move to Lite Scale at $200 per month for higher volume on one brand, or step up to Maestrix Pro at $200 per month for multiple brands and team seats.

Yes, you can change your plan at any time. When upgrading, you get immediate access to additional credits and features. When downgrading, changes take effect at your next billing cycle, and unused credits roll over based on your plan terms.

Credits from paid plans typically roll over month-to-month within your active subscription. However, promotional or bonus credits may have expiration dates. Check your account dashboard for specific credit expiration details.

We accept all major credit cards (Visa, Mastercard, American Express) and process payments securely through Stripe. Enterprise plans can also arrange invoice-based billing.

Pick the edition that matches how you work. Solo on one brand: create an account at lite.maestrix.ai and start the 7-day free trial with 15 credits. Team or agency: create a Maestrix Pro account at maestrix.ai, start with 10 free credits, or book a walkthrough first. Either way you answer a short brief about your business and land in a workspace with your first task ready to run.

No! Maestrix is designed for both marketing professionals and business owners without marketing backgrounds. The AI guides you through strategic frameworks and explains marketing concepts, making professional marketing accessible to everyone.

You'll need basic information about your business (product/service, target audience, goals), and optionally information about competitors and your current marketing efforts. The more context you provide, the more tailored the AI recommendations will be.

A complete marketing strategy can be generated in 10-15 minutes using our Marketing Sprint workflow. Individual projects and campaigns can be created in 2-5 minutes. You can then refine and iterate as needed.

Yes. We use enterprise-grade encryption for all data transmission and storage. Your business information, strategies, and content are private and never used to train AI models or shared with third parties. We're compliant with GDPR and SOC 2 standards.

Maestrix works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for the best experience.

Yes. Maestrix ships an MCP server, so you can run its marketing tasks from Claude Cowork and other MCP clients. The connector store adds your own endpoints and tools such as Notion, Slack, Google Ads and analytics sources, and you can still export any output to PDF, Word or CSV.

Yes! You can export strategies, content calendars, and reports in multiple formats including PDF, Word documents, and CSV files. This makes it easy to share with team members or import into other tools.

We offer email support for all users, with priority support for paid plans. You can reach us at hello@maestrix.ai. We also have comprehensive documentation, video tutorials, and an active community forum.

AI Marketing Sprints are structured, time-boxed sessions where our AI guides you through creating a complete marketing strategy. Think of it as a personalized marketing workshop that combines strategic frameworks with AI-powered insights to deliver a comprehensive go-to-market plan.

You receive a complete marketing strategy including: competitive analysis, target audience personas, value proposition, positioning strategy, channel recommendations, content strategy, campaign ideas, budget allocation guidance, and a 90-day action plan.

Most Marketing Sprints can be completed in 30-60 minutes of focused work. You can pause and resume at any time, and the AI saves your progress automatically.

Yes! While we provide a structured framework, you can skip sections that aren't relevant, dive deeper into specific areas, and adjust the AI's recommendations based on your unique situation and constraints.

Different actions consume different amounts of credits based on AI complexity. Simple tasks like generating social media posts use fewer credits, while comprehensive strategy generation uses more. Your dashboard shows credit usage in real-time.

Yes, on Maestrix Pro. Pro includes team seats, roles, shared brands and client reporting, so several people work in the same workspace. Maestrix Lite is single-user by design, so if you need to collaborate, Pro is the edition to take.

Maestrix Lite is one brand. Maestrix Pro is unlimited brands, switchable side by side, which is why agencies and multi-product teams take Pro. Archived projects stay accessible on both editions.

Yes. You can delete your account and all associated data at any time from your account settings. This action is permanent and cannot be undone. We comply with all data deletion requirements under GDPR and privacy regulations.